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Privacy Policy: Your Data, Our Commitment to Protection

Read our Privacy Policy to understand how we protect your data while helping you build a beautiful, secure online presence for your business.

Effective Date: 1st January 2024

Introduction

Welcome to FeFiRocket.com, an initiative of TurtleDove Information Technology Co. LLC, headquartered in Dubai, UAE. We are dedicated to safeguarding the privacy of our clients, users, and visitors as they interact with our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with FeFiRocket.com.

Information We Collect

1. Personal Information
We collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us for inquiries. This information may include, but is not limited to:
  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Addresses
  • Payment Information
  • Company Name
  • Job Title
2. Technical Information
When you visit our website, we automatically collect certain technical information through the use of cookies, web beacons, and other tracking technologies. This may include:
  • IP Address
  • Browser Type and Version
  • Operating System
  • Device Type
  • Pages Visited and Time Spent on Each Page
  • Referring Website or Search Engine
  • Clickstream Data
3. Usage Information
We collect information about how you use our website and services. This includes:
  • Your interactions with our website
  • Your preferences and settings
  • The services you’ve subscribed to or purchased
  • Feedback and reviews

How We Use Your Information

1. To Provide Services
We use your personal information to fulfil your requests for our services, including processing orders, setting up accounts, and providing customer support.

2. To Improve Our Services
We analyze the technical and usage information to improve our website’s functionality, performance, and user experience. This data helps us identify trends, manage resources, and enhance our service offerings.

3. Marketing and Communications
With your consent, we may use your personal information to send you newsletters, promotional offers, and other marketing communications. You can opt-out of these communications at any time.

4. Compliance and Legal Obligations
We may use your information to comply with legal requirements, enforce our terms and conditions, and protect our rights and the rights of others.

How We Share Your Information

1. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering services, or analyzing data. These providers are obligated to protect your information and use it only for the purposes for which it was shared.

2. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.

3. Legal Requirements
We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate potential violations of our terms.

Your Rights and Choices

1. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

2. Data Portability
Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

3. Deletion
You have the right to request the deletion of your personal information. However, please note that we may retain certain data as required by law or for legitimate business purposes.

4. Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

5. Cookie Management
You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

International Data Transfers

As a company based in Dubai, UAE, your information may be transferred to and processed in countries outside of your own. We ensure that any such transfers comply with applicable data protection laws and that your information is protected to the same standard as required under your local laws.

Retention of Your Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting a prominent notice on our website or by contacting you directly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

FeFiRocket.com
An Initiative of TurtleDove Information Technology Co. LLC
Dubai, UAE
Email: hello@fefirocket.com

Thank you for trusting FeFiRocket.com with your personal information.

Last Updated: 1st September 2024

Frequently Asked Questions

Got Questions? We’ve Got Answers

Why do you collect my information?

We collect your information to provide you with the best possible service, from processing your orders to personalizing your experience on our site. It also helps us understand how we can improve our services for you.

What kind of information do you collect?

We gather information like your name, email, and payment details when you interact with our website – like signing up, making a purchase, or asking for support. We also collect technical info, such as your IP address, browser type, and the pages you visit on our site.

How do you use my information?

Your info helps us process your requests, improve our website, and send you updates or offers if you’re interested. We also use it to ensure we meet legal requirements and protect everyone’s rights.

Will you share my information with others?

We only share your information with trusted partners who help us run our business, like payment processors and service providers. They’re required to keep your data safe and use it only for our agreed purposes. We might also share your info if the law requires it or if our company changes ownership.

Can I see or change the information you have about me?

Absolutely! You can request access to your data or ask us to correct any inaccuracies. If you prefer, we can also provide your info in a portable format.

What if I want my information deleted?

You can ask us to delete your personal information, but keep in mind that we might need to keep some details for legal reasons or legitimate business purposes.

How can I opt out of marketing communications?

You can unsubscribe from our marketing emails anytime – just click the link at the bottom of our emails or contact us directly.

What are cookies, and how can I manage them?

Cookies help make your online experience smoother by remembering your preferences. You can manage or disable cookies through your browser settings. Check out our Cookie Policy for more details.

How do you protect my data?

We use strong security measures to keep your information safe from unauthorized access or misuse. But remember, no online system is 100% secure.

Will my data be transferred internationally?

Since we’re based in Dubai, your data might be transferred to other countries for processing. We make sure these transfers comply with data protection laws to keep your information safe.

How long do you keep my information?

We keep your information only as long as needed to meet the purposes outlined in our Privacy Policy, unless a longer retention period is required by law.

What if you change this Privacy Policy?

We may update our Privacy Policy from time to time. If we make significant changes, we’ll let you know by posting a notice on our website or contacting you directly.

How can I contact you if I have questions?

We’re here to help! If you have any questions about our Privacy Policy or how we handle your data, please reach out to us at hello@fefirocket.com.

Our Policies at a Glance

We care about your privacy and how you interact with our website. Check out our policies below to see how we protect your data and make sure you have a great experience with us.

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